My microphone cuts in and out, or no sound is transmitted from the mic

  • Check your audio device's port for lint or other foreign objects
    • Please ensure nothing is inhibiting the connection between your device and the headphones. Once you cleared out the audio ports, please ensure the audio jack is plugged all the way in.
  • Test your headphones on another device
    • If the issue is consistent across more than one device please file a warranty claim
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